Advising Resources, Tutorials and FAQ
Getting academic advisement is a critical part of supporting you throughout your college experience! The goal of advising is to help you make decisions, manage your educational goals and support you towards your future professional career path.
On this page you will find how-to videos, frequently asked questions and other resources that will help you navigate different platforms and tools that are commonly used during the advising and registration process.
Video Resources
How to Search and Register for Classes
This video walks through how to access registration, search for classes, and add classes to your schedule.
Search for Classes (Using Advanced Search)
This video shows you how to use “Advanced Search” features when looking for classes. Using the Advanced Search can help you find more specific results when searching and registering for classes.
Steps to Withdraw from a Class
This video walks you through how to withdraw a class. Be sure to check in with your advisor before doing so, as there can be financial and academic consequences to withdrawing classes. Note, if you have a hold on your account, you will need to complete the Course Withdrawal form on the Registrar’s Forms page.
Using the “What IF” Function in Degree Works
This video shows you how to use the “What IF” function on your degree works. This is helpful if you would like to see how your credits would apply to a different major or minor that Montclair offers.
Resources and Quick Links
The University's Current Students page has everything you need, all in one place! Below are selected quick links to University support services and resources.
Student Concerns and Grievances
Please note, this information is applicable only for courses within the College of Humanities and Social Sciences. If you are looking for a grade grievance for a different course subject, please reach out to the corresponding academic advising office.
What is a grade grievance?
A grade grievance is a complaint that alleges unfair course grading. Students have the right to pursue the Montclair grade grievance procedure to ensure due process.
View the Student Grade Grievance Policy
Goals and Objectives of the Grade Grievance Procedure:
- To ensure a formal procedure to guarantee due process for every student who feels aggrieved.
- To ensure equitable treatment for all parties concerned and protect the rights of individuals.
- To ensure academic freedom as well as academic quality.
- To ensure remedy within a reasonable period of time.
Grade Grievance Procedure
To begin the mediation process, students should follow the steps below.
- Student should attempt to resolve the issue with the individual faculty member. Student should send an e-mail to the faculty explaining his/her concern and requesting a time to discuss the concern. In some cases, you may choose to visit the faculty member during posted office hours. If the student is unable to reach the faculty member within a two-week period, the student should visit the department to facilitate communication.
- If the concern or grade grievance cannot be resolved with the faculty, the student can raise the issue to the department chair or program director.
- If the problem remains unresolved after meeting with the department chair or program director, the student can submit an appeal to the CHSS Dean’s Office via the grade grievance complaint form. To obtain a link to the grade grievance form, please email chssadvising@montclair.edu.
Have additional questions? Contact Us!
For non-grade grievance procedures, please view the CHSS Student Grievance Policy.
Still need help?
You can schedule a one-on-one appointment with the CHSS student advisor located in Dickson Hall who can help direct your steps, provide advice to work with your faculty advisor and help you solve a problem.
Contact: chssadvising@montclair.edu or schedule an appointment with your advisor via Navigate.