Postal Services

various packages on a table

Delivering essential campus services including postal operations, logistics, moving support, and customer service to ensure efficient and reliable operations across Montclair State University.

Our goal is to provide the campus community with timely and accurate handling, distribution, and processing of internal deliveries, USPS mail, package delivery services, and Central Stores needs.

Student Services

What You Need to Know

All students living on campus should use the following address formats to help aid in more timely and efficient delivery of USPS mail and all other shipments (UPS, FedEx, etc):

The following is recommended in the sequence and position indicated for addressing to ensure efficient handling and delivery by the US Postal Service. Please avoid using nicknames.

For students residing in Blanton, Bohn, Sinatra, Freeman and Russ Halls, The Village at Little Falls and The Heights:

Your Name
Montclair State University
1 Normal Avenue
Your Residential Building Name & Room Number
Montclair, NJ 07043

For students residing in Hawk Crossings:

Your Name
Montclair State University
65 Clove Road, Apt. #
Little Falls, NJ 07424

All members of the campus community can now choose to have their package delivered to one of five Amazon Lockers located on campus. Each locker is given a specific name designation. The five on campus are named: Verse, Soulmate, Julia, Corvus and Pigtail.

Locker Locations

The Amazon Lockers are located in:

  • Machuga Heights (2nd floor adjacent to front desk) – Verse
  • Freeman Hall (Rear hallway past the dining hall) – Soulmate
  • Sinatra Hall (1st floor adjacent to front desk) – Julia
  • Hawk Crossings (Outside next to the laundry room) – Corvus
  • Bohn Hall (Outside in patio area) – Pigtail

You will be able to retrieve your package whenever the building is open. To access the indoor lockers, you will need to present your University ID to the building front desk staff.

Delivery Instructions

The Amazon Lockers are managed by Amazon, who is solely responsible for any loss or damage.

Important Details

There are specific restrictions, procedures and policies about the packages that can be delivered to Amazon Lockers. Eligible packages must be:

  • Sold or fulfilled by Amazon.com
  • Meet specific weight and size restrictions
  • Be under a certain dollar value
  • Not be a hazardous material
  • Not come from outside the U.S.

Also:

  • Lockers will be greyed out on the map when full.
  • Standard, Free, Same-Day and One-Day shipping might be limited.
  • Plus more, so it is important you read all the Amazon Locker Eligible Items details.

Go to the Amazon Lockers website for instructions and links to full details.

Postal Services is open for package pick-up During the Academic Year:

Monday-Friday: 12-5 p.m.

Saturday: 8 a.m. – 3 p.m.

Sunday: Closed

Postal Services is located in the University Facilities Building at 147 Clove Road in Little Falls.

Email notifications are sent to students when they have a package available for pickup. The student’s package will be held for a maximum of three (3) weeks before it is returned to the sender.

Students must present a photo ID and the tracking number when they arrive to pick up a package.

Packages that are not properly addressed with the campus address, including the student’s name, building and room number, will be refused. For example, cell phones are usually shipped to the attention of the contract holder (usually the parent) rather than the student’s name. Please ensure that your packages are properly addressed before completing your online orders.

If a student needs to pick up a large package, but cannot transport it themselves, we will make every effort to meet the student at their housing facility with the package. Postal Services staff are not permitted to transport students in University-owned vehicles and can only take packages to the curbside.

Drop boxes for USPS, FedEx, and UPS are located on College Avenue, across the street from Susan A. Cole Hall.

Students are responsible for paying postage for all items they wish to mail from campus. Postal Services does not sell postage stamps, however, stamps are available for purchase in the Bookstore located in the Student Center. Postage can also be paid for and printed through the USPS’s Click-N-Ship service.

The United States Postal Service (U.S.P.S.) picks up outgoing U.S. mail usually between 4:45 p.m. and 5:00 p.m. For any last minute express pieces that you may have to send out, be sure to drop them off by at least 4:00 p.m. to allow for processing. If you miss the cutoff time, your material will be sent out the next business day.

If a student needs to ship a package via FedEx or UPS, the student must make the necessary payment arrangements with the carrier. All packages must have a return label affixed to the box or the carrier should be aware of the package upon arrival and have a call tag on hand. Small packages can be dropped off at the FedEx and UPS drop boxes located across the street from Susan A. Cole Hall. Larger packages that will not fit in the drop boxes may be brought to Postal Services office in the Maintenance Building for shipping.

Hours and Location

Postal Services Hours

Hours of Operation

  • For all Postal Services functions, including Central Receiving
    Monday – Friday: 8:30 a.m. – 5 p.m.
  • Student Package Pickup
    Monday – Friday: 12 p.m. – 5 p.m.
    973-655-4189
  • Dock Hours (for deliveries)
    Monday – Friday: 8:30 a.m. – 5 p.m.
    973-655-4369

Location

Postal Services is located in the University Facilities Building at 147 Clove Road in Little Falls (the long building in Lot 60).

Please note that customers should continue to use the 1 Normal Avenue, Montclair, NJ 07043 address for all packages and mail.

Students are encouraged to use the Amazon Lockers located on campus.

Faculty/Staff Services

Available Resources

Please use the tabs below to navigate the services that are available to offices, departments, faculty, and staff on campus.

The University mail system is for business related mail and/or packages only. Outgoing personal mail without a postage stamp already applied will not be picked up. All departments will be charged for all mail posted through Postal Services.

Those eligible to use Montclair State University Postal Services:

  • Currently employed faculty and staff;
  • Student organizations recognized by Student Services

All users must meet the following criteria:

  • They must be conducting legitimate University business;
  • Stated business must be in the interest of the University and for its benefit;
  • Be assigned a department/unit/organization chargeback account number

Prior to pick-up, departments should sort and prepare all outgoing mail as follows:

  • Separate interoffice mail, domestic mail, international mail, and overnight mail
  • Separate mail and parcels by size and special services such as Certified and Express Mail.
  • Bundle mailings of ten or more with a rubber band.
  • For mailings of 200 pieces or more, contact Postal Services for pick-up.

The department will receive a monthly record for postage charged to the department. Call Bijo Joseph, Associate Director, Postal Services at 973-655-4189 if there are any discrepancies.

The University postal system is for business-related mail and/or packages only. All departments will be charged for mail posted through Postal Services.

Mailing permits are used as an alternative to affixing stamps to envelopes or postcards as a means to pay postage. Using a permit is only permissible when sending a “mailing” and not intended for use when sending individual envelopes and postcards.
Postal Services maintains a U.S. Postal Service mailing permit for general University use. We do not, however, keep money on deposit to cover the postage cost when the permit is used.

Requirements for using our mailing permit are as follows:

  • Permit mailings must contain at least 200 identical pieces.
  • The proper indicia format must be used, including the permit number.
  • Mail Services should be notified by phone when its permit is used.
  • All permit mailings must be deposited at the Montclair U.S. Post Office.
  • The appropriate U.S. Postal Service mailing form must accompany the mailing.
  • The mailer must be prepared to pay the full cost of postage when the mailing is brought to the U.S. Post Office.

Note – Postal Services is not responsible for any money paid in excess of the actual cost of postage, which the Post Office may deposit under the permit number.

Business Reply Mail enables correspondents to return a written reply without having to pay postage. The reply recipient only pays postage on mail pieces that are returned. 

Using Business Reply Mail requires all envelopes and postcards to be printed in compliance with standards set by the U.S. Postal Service. Consult Postal Services for detailed information on postage fees and printing requirements.

Nonprofit bulk mail is the most inexpensive method for mailing domestic non-first class material.

Requirements for sending a nonprofit mailing are:

  • At least 200 identical pieces of non-first class material each weighing less than 16 oz.
  • Mailing is sorted/separated into specified zip code categories
  • Mailing is deposited at the Montclair U.S. Post Office
  • The appropriate U.S. Postal Service form must be completed and accompany the mailing
  • Nonprofit mailings must originate from Montclair State University

Mailings that are processed by Postal Services must be received presorted to the specified zip code categories as required by the U.S. Postal Service. Before mailing is sent to Postal Services for processing, the department should speak with the Postal Services’ Supervisor for zip code sorting instructions. 

Unlike other classes of outgoing mail, nonprofit bulk mailings received at Postal Services are not immediately processed. However, every effort is made to process such mailings within a five business day period, after which mailings are given a priority for processing.

Business Reply and Short Paid Mail requires postage before delivery can be made to the University. All such mail is processed through the Postage Due Mail system which is maintained by Postal Services. 

The required postage is charged to Postal Services’ Postage Due account with the U.S. Postal Service. Mail is then distributed and postage is billed to the receiving departments through the University’s Financial System.

Select the type of service for your mailing needs. Have size, shape, weight and zip code information ready. Find a Zip Code

Calculate Domestic & International Postage
Easily calculate postage rates and estimated delivery times.

Calculate Business Postage
Calculate domestic postage for all volume discount mail

US Postal Service all rates and fees.

Delivery Information

The campus is served with four (4) routes making two runs daily. The first run is for pick-up/delivery; the second run is for pick-up only.
Morning pick up/delivery routes begin daily at 11:00 a.m. All buildings and departments are serviced on this first run.

Afternoon pick-up routes begin at 3 p.m. Only the following buildings are services on this run:

  • College Hall
  • Overlook

Outgoing letters, flats, and packages picked up on the first and second runs will leave the campus that day. From the last run, only Express mail shipments will be handled on the same day. Time of arrival depends on the route schedule and the amount of mail each carrier has on the route. The carrier may pick up large mailings at each run; however, mail cart size may limit the volume to be handled. For assured pick-up of large mailings, advise your courier in advance or call for a special pick up.

Outbound mail collected during the day is processed for delivery to the US Postal Service at 3:30 p.m. If you miss the cutoff time, your material will be sent out the next business day.

The following departments are provided the same day expedited delivery services, all other departments are provided next day interdepartmental mail services:

  • Vice President of Finance
  • Director of Admissions
  • Director of Bursars
  • Vice President of University Advancement
  • Dean of the Graduate School
  • Director of Registrar
  • Director of Payroll Department
  • Director of Procurement Services
  • President’s Office
  • Director of Residence Life
  • Vice President of Student Development and Campus Life
  • Vice President of University Facilities
  • Vice President of Human Resources
  • Director of Compliance

Special Delivery Services will be delivered to the following buildings and departments on the second run. If packages are received at other times, it will be delivered as quickly as possible or the department will be informed when the package is received. The items are available for pick up if scheduling is a problem.

Special Deliveries:

  • College Hall pick-up and delivery
    • 10:30 a.m.
    • 3:00 p.m.
  • Overlook pick-up and delivery
    • 11:00 a.m.
    • 3:30 p.m.

Postal Services handles deliveries on campus from the following carriers: FedEx, UPS, DHL, TNT Express, Lasership, Lightening, and all freight divisions. Packages are delivered to Postal Services and then distributed to departments on campus.

When expecting a freight delivery, please notify Postal Services in advance so that proper delivery instructions can be arranged prior to the shipment arriving on campus.

It is important that all packages are addressed to the department that the delivery goes to, even if the item is ordered by a different department.

Deliveries are first attempted to the department. If no one is available, the package will be delivered to the Dean’s office.

Shipping

Postal Services does not have accounts with each carrier to ship packages for departments on campus. The individual/department must make the necessary payment arrangements with the carrier.

When individuals/departments have outgoing packages to be shipped by any of the carriers listed above, they must contact Postal Services and request a pick up so the package can be shipped from our office. Postal Services must receive all outgoing FedEx Express packages no later than 3:00 p.m. if required to be shipped out the same day.

Items sent to Postal Services for metering should be packaged carefully to avoid damage in transit. Proper mailing containers are available through University Postal Services by calling 973-655-4189 or by asking your route driver.

Separating mail by service class is also important. Outgoing U.S. Mail should be separated from internal campus mail. International mail should be separated from domestic mail.

Postal Services does not charge a fee to departments for metering outgoing letter mail; units are charged for actual postage.

  • All campus mail should be enclosed in the reusable interoffice envelopes, not in white or first-class envelopes.
  • This will cut the cost of campus mail, prevent delays in handling, and eliminate the possibility of campus mail being inadvertently metered and mailed out.
    • Reduced costs – since the envelopes can be re-used several times.
    • Saving staff time – interdepartmental envelopes are designed to be handwritten rather than typed.
    • Reduces paper refuse as these envelopes are designed to be used many times.
    • Reduces the possibility of postage error – Use of interdepartmental envelopes reduces the chance of wasted postage.
  • Extreme caution is to be exercised when using the interoffice envelope, taking care that all previous markings have been crossed out to ensure proper handling to the intended recipient.
  • The addressee is always to appear on the last line, do not address between previous markings.
  • If confidentiality is a factor, place the material in a regular, sealed, business envelope before placing it in an interoffice envelope. While this may seem to be a duplication of work, it eliminates the possibility of mailing out interdepartmental mail.

Service Type:

1st Class

  • 1 – 5 days delivery time
  • Class of Mail: Items such as statements, invoices, and typed material.

3rd Class

  • 1 – 10 days delivery time
  • Class of Mail: Printed matter which does not require 1st class.

Non-Profit Bulk

  • 5 – 10 days delivery time
  • Class of Mail: Printed matter of Non-Profit Bulk. A minimum of 200 identical mailing pieces or 50 pounds.

Express Mail

  • Next day delivery time
  • Class of Mail: Money-back guaranteed overnight next day service

Certified Mail

  • 1 – 5 days delivery time
  • Class of Mail: Same as 1st class, no declared value. A signature is required.

USPS Tracking

Now you can calculate postage right from your computer.
Select the type of service for your mailing needs. Have size, shape, weight and zip code information ready. Find a Zip Code

Calculate Domestic and International Postage
Easily calculate postage rates and estimated delivery times.

Calculate Business Postage
Calculate domestic postage for all volume discount mail

US Postal Service all rates and fees.

Any mailable matter may be mailed as first-class mail. The weight limit for first-class mail is 13 ounces. For heavier items, use Priority Mail.

Priority Mail is available for packages weighing up to 70 pounds. Priority mail has an expected delivery time of 2-3 days.

Express Mail provides overnight service for letters, business documents, and parcels. This method provides tracking using a unique shipping number. Destinations may be to any domestic or international mailing address.

Certified Mail provides the sender with a mailing receipt, and a record of delivery is maintained at the recipient’s post office for two years. A return receipt to provide you with proof of delivery can be obtained for an additional fee.

A Return Receipt provides the sender a postcard or electronic notification, via fax or email, with the date of delivery and recipient’s signature.

Contact Us

University Facilities

University Facilities oversees the daily and long-term operation of the campus infrastructure — from custodial care and waste management to building repairs, parking, shuttle services, capital projects and renovations, environmental safety, and campus conveniences like passport, notary, and Amazon locker services.

Postal Services