Unbound Faculty Solutions

The central point of contact for faculty seeking timely assistance with teaching, course management, or course shell issues in Unbound programs.

• Troubleshooting course content in designed shells.
• Reporting broken links or other course shell issues.
• Recommending strategies for improving engagement, clarity, and the overall learning experience.
• Resolving complex Canvas issues that require support beyond the IT Service Desk.
   

A coordinated launch service each academic term that ensures Unbound course shells are accurately prepared and ready to launch for faculty and students each term.

Distributing approved course shells and ensuring faculty receive access according to established timelines.

• Updating term-specific dates and course information.
  Tracking course-launch milestones and follow up on incomplete actions.
• Coordinating with relevant teams to resolve technical or instructional issues affecting course readiness or launch.
• Maintaining accurate records related to course assignments, shell distribution, and launch status.
• Confirming instructors and any teaching support (TAs, Academic Coaches, etc.) are correctly enrolled.

Supporting section-level updates that personalize the provided course shell while maintaining the integrity of the approved course design.

• Supporting consistency across Unbound courses while allowing appropriate faculty personalization.
• Consulting with faculty on announcements, instructor introductions, communication plans, grading practices, learning activities, and other opportunities to establish teaching presence.
• Collaborating with instructional designers, program leadership, faculty, and other partners on shell enhancements.
• Ensuring that improvements remain aligned with accessibility, quality, and student-learning expectations.

Consultation and training on the effective use of supported instructional technologies within Unbound courses.

• Facilitate an orientation course for faculty focused on facilitation strategies and student engagement in an asynchronous online environment. 
• Supporting setup and configuring of integrated technologies in Unbound program courses.
• Troubleshooting supported integrations within Canvas.
  Exploring ways technology can support engagement, accessibility, and teaching presence
• Exploring ways technology can support engagement, accessibility, and teaching presence