Ross Malaga

Biography

Ross Malaga is the Chair and a Professor in the Department of Information Management & Business Analytics. He teaches courses in electronic commerce, Web development, management information systems, and emerging information technologies. Dr. Malaga has over 20 years of experience in the information technology field as a consultant, educator, and serial entrepreneur. He is a sought after consultant, speaker, and expert legal witness in the areas of search engine optimization (SEO) and Internet marketing. Dr. Malaga's academic research focuses on SEO, trust and privacy online, Web 2.0, and teaching in hybrid and online environments. His research has appeared in prestigious journals such as Communications of the ACM, International Journal of Electronic Commerce, and the Journal of Organizational Computing and Electronic Commerce. He currently serves on the editorial review boards of Information Resources Management Journal, the Journal of Electronic Commerce in Organizations and the International Journal of Mobile and Blended Learning.

Prior to joining the faculty at Montclair State University, Dr. Malaga served as a Teaching Professor at the Robert H. Smith School of Business at the University of Maryland, as an Assistant Professor at the University of Maryland Baltimore County, and as an Instructor in the School of Management at George Mason University. He received his Ph.D. from the School of Information Technology and Engineering at George Mason University in 1998.

Education

• BA, American University
• MS, George Washington University
• PhD, George Mason University

Resume/CV

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Publications

• Conference Proceedings: R. Malaga (2000). Using A Course Web Site to Enhance Traditional Lecture Style Courses: A Case Study and Approach for Site Development. Web-Based Learning & Teaching Technologies: Opportunities and Challenges
• Conference Proceedings: R. Malaga, N. Wertz (2000). The use of Reputation Mechanisms in Electronic Commerce: An Empirical Investigation. Americas Conference on Information Systems
• Journal Article: R. Malaga (2000). The effect of stimulus modes and associative distance in individual creativity support systems. Decision Support Systems
• Textbook: R. Malaga (2004). Information Systems Technology. Prentice-Hall
• Conference Proceedings: B. Montano, R. Malaga (2003). Incentives: Getting People to Participate in Web Based Knowledge Networks. Information Resources Management Association International Conference
• Conference Proceedings: R. Malaga, K. Stewart (2003). Links are Everywhere: Effects of Web-based Groupings on Trust Transfer. International Conference on Information Systems
• Journal Article: B. Montano, R. Malaga (2002). A weighted sum genetic algorithm to support multiple party, multiple objective negotiations. IEEE Transactions on Evolutionary Computing
• Journal Article: R. Malaga (2002). Additional methods when using email for teaching. Communications of the ACM
• Journal Article: R. Malaga (2001). Consumer costs in electronic commerce: an empirical examination of electronic versus traditional markets. Journal of Organizational Computing and Electronic Commerce
• Journal Article: R. Malaga, S. Malaga (2001). The tax reporting requirements and policies of Web-based knowledge networks. Quarterly Journal of Electronic Commerce
• Journal Article: R. Malaga, B. Montano (2001). Toward Web-based knowledge marts. Quarterly Journal of Electronic Commerce
• Journal Article: R. Malaga (2001). Web-based reputation management systems: problems and suggested solutions. Electronic Commerce Research
• Conference Proceedings: R. Malaga, B. Montano (2000). A co-evolutionary approach to strategy design for decision makers in complex negotiation situations. 33rd Annual Hawaii International Conference on Systems Sciences
• Conference Proceedings: R. Malaga, P. Foley, L. Khoo, C. Jayawardhena (2000). Internet and electronic commerce use: a three country comparison. First Annual Global Information Technology World Conference
• Conference Proceedings: R. Malaga, R. Peterson, F. Shifrina (2008). Institutional and Administrative Impediments to Developing an Online MBA Program - A case study. American Journal of Educational Studies
• Conference Proceedings: R. Malaga, R. Subramanian (2008). Classy Delicates. Eastern Academy of Management Conference
• Conference Proceedings: R. Malaga (2008). Using Wikis for Student Collaboration – A case study. International Academy of Business and Public Administration Conference
• Journal Article: R. Malaga (2007). The New Marketing Intermediaries – A multiple case study of three new E-business models. Journal of Academy of Business and Economics
• Journal Article: R. Malaga (2007). The Value of Search Engine Optimization ” An action research project at a new e-commerce site. Journal of E-commerce in Organizations
• Conference Proceedings: R. Malaga (2007). The New Marketing Intermediaries – A multiple case study of three new E-business models. International Academy of Business and Economics Conference
• Conference Proceedings: R. Malaga (2006). The Retaliatory Feedback Problem - Evidence from eBay and a proposed solution. Information Resources Management Association Conference 2006
• Conference Proceedings: R. Malaga (2006). The Value of Search Engine Optimization - A case study of a new e-commerce Web site. Information Resources Management Association Conference 2006
• Conference Proceedings: B. Montano, D. Porter, R. Malaga, K. Ord (2005). Enhanced Reputation Scoring for Online Auctions. International Conference on Information Systems
• Conference Proceedings: R. Malaga, N. Koppel, J. Dervishi (2021). Using a Change Management Model to Drive an Online MBA Program – A case study. 48th Annual Northeast Business & Economics Association Conference
• Journal Article: S. Mamonov, R. Malaga (2020). A 2020 perspective on “Success factors in Title III equity crowdfunding in the United States”. Electronic Commerce Research and Applications
• Journal Article: S. Mamonov, R. Malaga (2019). Success factors in Title II equity crowdfunding in the United States. Venture Capital
• Journal Article: R. Malaga, S. Mamonov, J. Rosenblum (2018). Gender difference in equity crowdfunding: an exploratory analysis. International Journal of Gender and Entrepreneurship
• Journal Article: R. Malaga, S. Mamonov (2018). Success factors in Title III equity crowdfunding in the United States. Electronic Commerce Research and Applications
• Conference Proceedings: S. Mamonov, R. Malaga (2018). Success Factors in Title III Equity Crowdfunding in the United States. HICSS 2018 Proceedings
• Conference Proceedings: S. Mamonov, R. Malaga, J. Rosenblum (2017). An exploratory analysis of Title II crowdfunding success. HICSS 2017
• Journal Article: R. Malaga (2008). Worst Practices in Search Engine Optimization ” An overview of Black Hat techniques. Communications of the ACM
• Book Chapter: R. Malaga (2008). The Value of Search Engine Optimization – An action research project at a new e-commerce site. Electronic Commerce: Concepts, Methodologies, Tools and Applications
• Conference Proceedings: R. Malaga (2008). Taxing E-Commerce Affiliates –The Potential Impact Of New York State’s “Amazon Tax”. Proceedings of the International Academy of Business and Economics Conference 2008
• Book Chapter: R. Malaga (2008). The Retaliatory Feedback Problem - Evidence from eBay and a proposed solution. Information Systems Research: Public and Private Sector Applications
• Conference Proceedings: R. Malaga (2008). Peter and Elaine Moss - Franchisees. Decision Sciences Institute Conference
• Conference Proceedings: R. Malaga (2008). Student Perceptions of Wiki Use for Group Projects. Proceedings of the International Academy of Business and Economics Conference 2008
• Conference Proceedings: R. Malaga, R. Peterson, F. Shifrina (2008). Institutional and Administrative Impediments to Developing an Online MBA Program - A Case Study. American Institute of Higher Education
• Journal Article: R. Malaga (2008). A classification method for reputation mechanisms in electronic markets. Review of Business Research
• Conference Proceedings: R. Malaga, R. Peterson, F. Shifrina (2009). Institutional and Administrative Impediments to Developing an Online MBA Program - A Case Study. International Academy of Business and Public Administration Disciplines
• Journal Article: R. Malaga (2009). Taxing E-Commerce Affiliates –The Potential Impact of New York State’s “Amazon Tax”. Journal of Applied Business Research
• Journal Article: K. Stewart, R. Malaga (2009). Contrast and Assimilation Effects on Consumers’ Trust . International Journal of Electronic Commerce
• Journal Article: R. Malaga, R. Subramanian (2009). Peter and Elaine Moss - Franchisees. Journal of Business Case Studies
• Journal Article: R. Malaga (2009). Web 2.0 Techniques for Search Engine Optimization - Two case studies. Review of Business Research
• Conference Proceedings: R. Malaga (2009). Choosing a Wiki Platform for Student Projects – Lessons Learned. Clute College Teaching and Learning Conference
• Journal Article: R. Malaga (2010). Choosing a Wiki Platform for Student Projects – Lessons Learned. Contemporary Issues in Education Research
• Journal Article: R. Malaga, B. Montano, D. Porter, K. Ord (2010). A New Approach to End-of-Auction Models to Curb Sniping. Journal of the Operations Research Society
• Conference Proceedings: M. Allyn, R. Misra, R. Malaga (2010). Wikipedia: Issues and Analysis of its Slowing Growth. Northeast Business and Economics Association
• Book Chapter: R. Malaga (2010). Search Engine Optimization – Black and White Hat Approaches. Advances in Computers
• Journal Article: R. Malaga, R. Subramanian (2010). Classy Delicates: A Case Study. Journal of Business Case Studies
• Conference Proceedings: R. Malaga, N. Koppel (2012). Choosing a Video Format for Online Teaching. Eastern Academy of Management Conference Proceedings
• Conference Proceedings: , M. Allyn, R. Malaga, R. Misra (2011). Using E-Commerce to Teach Entrepreneurship in a Classroom - A Case Study. Annual Global Conference on Entrepreneurship and Technology Innovation (AGCETI 2010)Indian Insitute of Technology Kanpur
• Journal Article: R. Malaga (2012). Responding To State Sales Tax Laws For Online Retailers – A Case Study Of Amazon Taxes And The States. Journal of Applied Business Research
• Journal Article: R. Malaga (2014). Do Web Privacy Policies Still Matter?. Academy of Information and Management Sciences Journal (AIMSJ)
• Conference Proceedings: Y. Zhang, R. Malaga, E. Nunez (2015). Daryl Bryant and his StartupValley - A Case on Crowd Equity Platforms. United States Association for Small Business and Entrepreneurship Conference Proceedings
• Conference Proceedings: R. Malaga (2016). Digital Micro Entrepreneurship a Preliminary Analysis - Case studies from the gig economy. United States Association for Small Business and Entrepreneurship
• Journal Article: R. Malaga (2015). Using Nuisance Telephone Denial of Service to Combat Online Sex Trafficking. Open Journal of Information Systems
• Conference Proceedings: Y. Zhang, R. Malaga, E. Nunez (2016). Racing to the Top - A Case on Competition and Strategy in Crowd Equity Platforms. Proceedings of the 14th International Conference of the Society for Global Business & Economic Development
• Journal Article: R. Malaga (2016). Digital Micro Entrepreneurship a Preliminary Analysis – Case Studies from the Gig Economy. Journal of Business and Economics
• Conference Proceedings: R. Malaga, S. Mamonov, J. Rosenblum (2017). Gender differences in equity crowdfunding: An exploratory analysis. USASBE 2017
• Journal Article: R. Malaga, N. Koppel (2017). A Comparison of Video Formats for Online Teaching. Contemporary Issues in Education Research
• Journal Article: S. Mamonov, R. Malaga, J. Rosenblum (2017). An Exploratory Analysis of Title II Equity Crowdfunding Success. Venture Capital
• Instructional Materials (Published): Y. Zhang, R. Malaga, E. Nunez (2017). StartupValley: Platform Strategy in Equity Crowdfunding. Ivey Cases
• Conference Proceedings: S. Mamonov, R. Malaga (2017). Success Factors in Title II Equity Crowdfunding in the United States. AMCIS 2017
• Journal Article: N. Koppel, R. Malaga, J. Dervishi (2022). Using a Change Management Model to Drive an Online MBA Program – A Case Study. Journal of Business and Economics, Academic Star Publishing Company
• Conference Proceedings: R. Malaga, N. Koppel, J. Dervishi (2021). Ten Types of Innovation to Launch an Online MBA Program. Institute for Global Business Research
• Journal Article: R. Malaga, O. Okuzu, K. Okereafor, U. Amos, A. Dosunmu, A. Oyeneyin, V. Adeoye, M. Sambo, B. Ebenso (2022). Role of digital health insurance management systems in scaling health insurance coverage in low- and Middle-Income Countries: A case study from Nigeria.. Frontiers in Digital Healh
• Journal Article: N. Koppel, R. Malaga, J. Dervishi (2022). What We Wish We Knew Before Going Online – Lessons Learned from Implementing an Online MBA. Quarterly Review of Distance Education
• Conference Proceedings: R. Malaga, K. Fallnofer, L. Hornuf (2024). Investigating Human Intuition for AI-Generated Content Detection. Academy of Management Conference
• Journal Article: M. Johnson, R. Malaga (2023). Exploring the relationship between YouTube video optimisation practices and video rankings for online marketing: a machine learning approach. Journal of Business Analytics
• Conference Proceedings: R. Malaga, D. Appelbaum (2023). Will Cryptocurrency Cross the Payment Chasm?. Northeast Business & Economics Association Conference
• Journal Article: R. Malaga, O. Okuzu, K. Okereafor, U. Amos, A. Dosunmu, A. Oyeneyin, V. Adeoye, M. Sambo, B. Ebenso (2022). Role of digital health insurance management systems in scaling health insurance coverage in low- and Middle-Income Countries: A case study from Nigeria. Frontiers in Digital Health
• Journal Article: B. Montano, D. Porter, R. Malaga, K. Ord (). A Statistical Reputation Scoring Procedure for Online Auctions. Decision Support Systems
• Journal Article: R. Malaga (). Improving Website Conversion at Classy Delicates. Journal of Cases on Information Technology
• Conference Proceedings: R. Malaga, G. Yosh (2024). ). Can AI Speak for Me? Exploring the Impact of AI-Generated Elevator Speeches on Student Perceptions of Authenticity, Voice, Message Ownership, and Satisfaction. Northeast Business & Economics Association Conference