Rashmi Jain

Biography

Dr. Rashmi Jain joined the Feliciano School of Business as Department Chair and Professor of Information and Operations Management. Most recently, Professor Jain was an Associate Professor at the National University of Singapore. Before Joining NUS, Professor Jain held a faculty appointment at Stevens Institute of Technology, where she received her M.S. and Ph.D. degrees in technology management. Dr. Jain is a prolific scholar and her research interests intersect systems architecture and design, systems integration, service operations management and business process analysis and management. She has worked on several research grants as Principal and Co-Principal Investigator on topics related to systems thinking, systems architecture and design and curriculum development.

Professor Jain is skilled and committed teacher and has been invited to lecture internationally at Keio University and Shibaura Institute of Technology in Japan, Overseas Chinese Institute of Technology (OCIT) in Taiwan, and the Indian Institute of Technology-Delhi, among others. Professor Jain also brings deep insight and credibility on the complexities and dynamics of today’s marketplace. Earlier in her career, Professor Jain worked with Accenture, a leading IT consulting company. At Accenture, Dr. Jain consulted for Fortune 100 companies in energy, telecom, utilities and financial services sectors.

Education

• BA, University of Lucknou
• MS, Stevens Institute of Technology
• PhD, Stevens Institute of Technology

Publications

• Conference Proceedings: A. Joshua, R. Jain, C. Wells, R. Massanari (1996). Utility of administrative data sets for screening adverse outcomes following ambulatory surgery..
• Journal Article: R. Jain, P. Sehgal (1992). Human Resource Development (HRD) Experiences - Some Case Studies. MDI Journal of Management
• Conference Proceedings: R. Jain (2003). Inter-Agency Cooperation in Securing the Port of New York and New Jersey: A Network-Centric Operations Approach. State of New Jersey Symposium on Homeland Security Research, Rutgers University
• Conference Proceedings: R. Jain, S. Dey (2004). A Life-Cycle Taxonomy for Assessing Software Development Risks. Second Conference on Systems Engineering Research
• Other: R. Jain (2003). Business to business electronic marketplaces in the United States capital markets: A study of attributes impacting sustained performance. Stevens Institute of Technology
• Conference Proceedings: D. Merino, R. Jain, P. Koen (1997). Why Professionals Choose A Graduate Program In Technology Management: Stevens Masters Of Technology Management (MTM) Program Example. American Society for Engineering Management Conference Proceedings
• Other: R. Jain (2003). A Model for Standardizing Risk Assessment for Port Security . Smith Richardson Foundation Report
• Technical Report: R. Jain, D. Verma (2006). Proposed Framework for a Reference Curriculum for a Graduate Program in Systems Engineering . INCOSE
• Journal Article: E. Hole, R. Jain, D. Verma, V. Vitale, P. Popick (2005). Development of the ibm.com Interactive Solution Marketplace (ISM);A Systems Engineering Case Study . Systems Engineering
• Conference Proceedings: V. Jain, R. Jain (2005). Engineering and Integration challenges in evolving Information Infrastructure. Third Conference on Systems Engineering Research
• Journal Article: V. Jain, R. Jain (2005). Engineering and Integration challenges in evolving Information Infrastructures.
• Conference Proceedings: J. Farr, B. Sauser, R. Jain, D. Verma (2005). Engineering Management Education - Technology Integration, Manufacturing, or the Management of Engineers and Scientists?. American Society for Engineering Management Conference Proceedings
• Journal Article: R. Jain, J. Farr, D. Verma (2005). A Taxonomy and Holistic Approach to Risk Assessment of Network-Centric Systems . Journal of the Operational Research Society of India
• Conference Proceedings: D. Rhodes, C. Dagli, A. Haggerty, R. Jain, E. Rebentisch, C. Whitcomb (2004). 1 Panel: Lean Systems Engineering.
• Conference Proceedings: R. Jain, B. Gallois, A. Chandrasekaran (2006). Introducing ‘Total Design’ in an Engineering Design Curriculum: A Pilot Experience. American Society for Engineering Education Conference Proceedings
• Journal Article: R. Jain (2006). Education and Research Initiatives at the INCOSE Symposium. INSIGHT
• Conference Proceedings: K. Sheppard, B. Gallois, R. Jain (2006). Evolution of the Freshman Year Engineering Core. American Society for Engineering Education Conference Proceedings
• Conference Proceedings: R. Jain, G. Elias (2007). Exploring Attributes for Systems Architecture Evaluation.
• Conference Proceedings: R. Jain, D. Verma (2007). INCOSE-PP-2007-001-01: A Report on Curriculum Content for a Graduate Program in Systems Engineering: A Proposed Framework.
• Book Chapter: R. Jain (2007). Introduction To Systems Engineering in "Entrepreneurship", Book Chapter. McGraw-Hill
• Conference Proceedings: R. Jain, D. Verma, A. Chandrasekaran (2007). Reference Curriculum for a Graduate Program in Systems Engineering. NDIA Systems Engineering Conference
• Conference Proceedings: K. Sheppard, E. Blicharz, B. Gallois, R. Jain, I. Denholm (2007). Sensors and Systems in a Freshman Design Course. American Society for Engineering Education Conference Proceedings
• Conference Proceedings: G. Elias, R. Jain (2007). Exploring Attributes for System Architecture Evaluation. Fifth Conference on Systems Engineering Research
• Journal Article: R. Jain (2006). 2006-1543: INTRODUCING ‘TOTAL DESIGN’IN AN ENGINEERING DESIGN CURRICULUM: A PILOT EXPERIENCE. age
• Conference Proceedings: , R. Jain, O. Erol, A. Chandrasekaran (2007). Designing a course on Business Process Reengineering (BPR): Bridging the Gap between Business Operations and Engineering of Systems. American Society for Engineering Education Conference Proceedings
• Journal Article: R. Jain, A. Chandrasekaran, G. Elias, R. Cloutier (2008). Exploring the Impact of Systems Architecture and Systems Requirements on Systems Integration Complexity. IEEE Systems Journal
• Conference Proceedings: R. Jain, D. Verma (2007). A report on curriculum content for a graduate program in systems engineering: A proposed framework.
• Journal Article: R. Jain (2007). AC 2007-2693: DESIGNING A COURSE ON BUSINESS PROCESS REENGINEERING (BPR): BRIDGING THE GAP BETWEEN BUSINESS OPERATIONS AND ENGINEERING OF SYSTEMS. age
• Journal Article: R. Jain, A. Squires, D. Verma, A. Chandrasekaran (2007). A Reference Curriculum for a Graduate Program in Systems Engineering. INSIGHT, INCOSE
• Conference Proceedings: R. Jain, A. Chandrasekaran (2008). Business Process Reengineering (BPR) for Engineering Management (EM) Majors: Industry Perspective and Students’ Feedback. American Society for Engineering Education Conference Proceedings
• Conference Proceedings: R. Jain, A. Chandrasekaran (2008). A Systems Approach to Design: Research and Some Results. Asia Pacific Council of Systems Engineering (APCOSE) Conference Proceedings
• Journal Article: R. Jain, G. Elias, A. Chandrasekaran (2009). System Architecture Concerns: Stakeholders’ Perspective. Journal of Enterprise Architecture
• Conference Proceedings: R. Valerdi, R. Jain, T. Ferris, J. Kasser (2009). An Exploration of Matching Teaching to the Learning Styles of Systems Engineering Graduate Students. 19th Annual International INCOSE Symposium, Singapore
• Journal Article: R. Jain (2009). Translating Systems Engineering For High School Teachers and Students: An Exploratory Study of Implementing Some Initial SE Concepts. International Journal of Intelligent Defense Support Systems
• Journal Article: R. Jain, A. Chandrasekaran, A. Gunasekaran (2009). Evolving Role of Business Process Re-engineering: A Perspective of Employers. Industrial and Commercial Training Journal
• Journal Article: R. Jain, A. Chandrasekaran, G. Elias (2009). System Architecture Concerns: A Stakeholders’ Perspective.". J. Enterp. Archit.
• Book Chapter: R. Jain (2009). Systems Concepts & Design, Engineering Design Spine,School of Engineering & Science, Stevens Institute of Technology, Book Chapter. Pearson Custom Publishing
• Conference Proceedings: R. Jain, K. Sheppard, E. McGrath, B. Gallois (2009). Promoting systems thinking in engineering and preengineering students.
• Conference Proceedings: R. Jain, K. Sheppard, E. McGrath, B. Gallois (2009). Promoting Systems Thinking in Engineering and Pre-Engineering Students. American Society for Engineering Education Conference Proceedings, Best Paper Award
• Journal Article: J. Jovel, R. Jain (2009). Impact of identified causal factors to “system of systems” integration complexity from a defense industry perspective. Global Journal of Flexible Systems Management
• Journal Article: E. Matson, L. Stauffer, R. Jain, A. Chandrasekaran, A. Chang, F. Shen, R. Ash (2009). 3 What Is Engineering Management? A New Look at an Old Question Yildirim “Bill” Omurtag 7 Developing an Assessment Tool for Two Organizations Using Six Sigma Principles. Engineering Management
• Journal Article: R. Jain, A. Gunasekaran, A. Chandrasekaran (2009). Evolving role of business process reengineering: a perspective of employers. Industrial and Commercial Training
• Technical Report: R. Valerdi, T. Ferris, R. Jain, J. Kasser (2009). An exploration of matching teaching to the learning preferences of systems engineering graduate students.
• Conference Proceedings: R. Valerdi, T. Ferris, R. Jain, J. Kasser (2009). 10.1. 1 an exploration of matching teaching to the learning preferences of systems engineering graduate students.
• Journal Article: R. Jain, A. Gunasekaran, A. Chandrasekaran (2010). Benchmarking the Redesign of “Business Process Reengineering” Curriculum: A Continuous Process Improvement (CPI) . Benchmarking: The International Journal,
• Conference Proceedings: G. Elias, R. Jain (2010). Attributes Guided System Architecture Assessment. IEEE Systems Council Annual Conference Proceedings, San Diego
• Conference Proceedings: B. Bunting, R. Jain (2010). How Intuitiveness Relates to Systems Thinking: Impact on a Systems Engineer’s Performance. IEEE Systems Council Annual Conference, San Diego
• Conference Proceedings: R. Jain (2010). What does an Under Graduate Student of Systems Engineering Needs to Know: Proposing Program Objectives and Curriculum Topics . IEEE Systems Council Annual Conference Proceedings, San Diego
• Journal Article: R. Jain, A. Chandrasekaran (2009). Rapid System Development (RSD) Methodologies: Proposing a Selection Framework. Engineering Management Journal,
• Journal Article: R. Jain, A. Chandrasekaran, O. Erol (2010). A Framework for End-to-End Approach to Systems Integration. International Journal of Industrial and Systems Engineering
• Journal Article: R. Jain, A. Chandrasekaran, O. Erol (2010). A Systems Integration Framework for Process Analysis and Improvement. Systems Engineering
• Journal Article: R. Jain, M. VanLeer, A. Chandrasekaran (2011). A framework for requirements engineering method selection. International Journal of Industrial and Systems Engineering
• Journal Article: R. Jain, M. VanLeer, A. Chandrasekaran (2011). A Review of Requirements Engineering Methods: Towards A Framework for Method Selection . International Journal of Industrial and Systems Engineering
• Journal Article: R. Jain, A. Chandrasekaran, L. Castro, M. VanLeer (2011). Feasibility of a Rapid Systems Engineering (RSE) Framework: An Exploratory Study. International Journal of Industrial and Systems Engineering
• Conference Proceedings: R. Jain (2012). Application of Systems Engineering to the Public Service Systems (PSS): Identifying Areas of Concern. Third International Engineering Systems Symposium: Design and Governance in Engineering Systems, Delft University of Technology
• Journal Article: J. Jovel, R. Jain (2010). Impact of Identified Causal Factors to System of Systems Integration Complexity from a Defence Industry Perspective. Global Journal of Flexible Systems Management
• Conference Proceedings: R. Jain (2011). Coming of Age of Systems Engineering Education: Accreditation Process and Preparedness of the Academic Programs . The Federation of Engineering Institutions of Asia and the Pacific (FEIAP) Annual Convention, Theme: Engineering Education & Accreditation, Singapore
• Journal Article: D. Olwell, P. Brown, J. Ryan, R. Adcock, S. Sutton, J. Farr, R. Jain (2011). Panel: Accreditation. INSIGHT
• Journal Article: R. Jain, A. Chandrasekaran, L. Castro, M. VanLeer (2011). Feasibility of a rapid systems engineering framework: an exploratory study. International Journal of Industrial and Systems Engineering
• Journal Article: M. VanLeer, R. Jain (2013). A Framework to address the Impact of System of Systems Integration Using Commercially off the Shelf (COTS) Technology . International Journal of System of Systems Engineering
• Journal Article: O. Bonilla, D. Merino, M. Raftery, T. Wainer, R. Jain (2013). A Systems Model for Commercialising Emerging Technology: Wave Energy Farm System (WEFS) Case Study. International Journal of Industrial and Systems Engineering
• Technical Report: , I. , R. Jain (2014). Proposed INCOSE Competency Framework. International Council on Systems Engineering
• Conference Proceedings: R. Jain, G. Elias, M. Elhussini (). Cultural Perspectives on Business Ethics: Some Case Studies.. 41st Annual Conference, Conference, Northeast Business & Economics Association
• Journal Article: R. Jain, A. Chandrasekaran, L. Castro (2015). Identifying Suitable Projects For Rapid Development: Some Proposed Selection Criteria. International Journal of Management & Information Systems
• Journal Article: S. Mamonov, R. Misra, R. Jain (2015). Business analytics in practice and in education: A competency-based perspective. Information Systems Education Journal
• Conference Proceedings: S. Mamonov, R. Misra, R. Jain (2014). Business analytics in practice and in education: A competency-based perspective. ISECON 2014
• Conference Proceedings: R. Jain (2015). A Systems Approach to Designing Complex Systems: Role of Unpredictability. Complex Systems Design and Management (CSD&M) Asia Conference, Poster Workshop, National University of Singapore
• Journal Article: S. Mamonov, R. Misra, R. Jain, G. Lang, G. Davis, C. Woratschek, N. Martin, J. Molluzzo, J. Lawler, L. Waguespack (2015). INFORMATION SYSTEMS EDUCATION JOURNAL. Information Systems Education Journal (ISEDJ)
• Conference Proceedings: R. Jain, N. Kohtake (). Teaching and Learning with Case Studies: A Multicultural Perspective.. Information Systems Education Conference (ISECON) 2015 - Billions and Trillions: Devices, Data, and Demand for Information Systems in a Connected World
• Conference Proceedings: B. Bunting, R. Jain, G. Elias (). Teaching Systems Thinking for Effective Problem Solving. EDSIG Conference 2015, Conference on Information Systems and Computing Education
• Book Chapter: R. Jain, Q. Shu (2015). Critical Design Elements for Service Systems. Managing Flexibility: People, Process, Technology and Business, Book Chapter, Springer
• Journal Article: R. Jain (2016). Sustaining Performance in Financial Sector E-Businesses: Best Practices and Lessons Learned. International Journal of Process Management and Benchmarking
• Conference Proceedings: L. Castro, R. Jain (2016). Achieving Effective Data Analytics: An Agile Framework. Information Systems & Computing Academic Professionals
• Journal Article: A. Chandrasekaran, R. Jain (2016). Patterns and Commonalities in Rapid System Development (RSD) Methodologies. International Journal of Business Information Systems
• Journal Article: M. Vanleer, R. Jain, A. Squires (2016). A Systems Approach to Creating a Sustainability Performance Benchmarking and Reporting Framework. International Journal of Process Management and Benchmarking
• Journal Article: A. Chandrasekaran, R. Jain (2016). Patterns and commonalities in rapid system development methodologies. International Journal of Business Information Systems
• Journal Article: R. Behera, P. Bala, R. Jain (2020). A rule-based automated machine learning approach in the evaluation of recommender engine. Benchmarking: An International Journal
• Conference Proceedings: K. Pearlson, C. Mauer, R. Jain, T. Gerth, M. Sumner (2020). AMCIS 2020: The 2019 SIM IT issues and trends study: Emerging research.
• Journal Article: M. Johnson, A. Albizri, R. Jain (2020). Exploratory analysis to identify concepts, skills, knowledge, and tools to educate business analytics practitioners. Decision Sciences Journal of Innovative Education
• Journal Article: M. Johnson, R. Jain, P. Brennan-Tonetta, E. Swartz, D. Silver, J. Paolini, S. Mamonov, C. Hill (2021). Impact of Big Data and Artificial Intelligence on Industry: Developing a Workforce Roadmap for a Data Driven Economy. Global Journal of Flexible Systems Management
• Journal Article: M. Johnson, R. Jain, M. Brennan-Tonetta, E. Swartz, D. Silver, J. Paolini, S. Mamonov, C. Hill (2021). Impact of Big Data and Artificial Intelligence on Industry: Developing a Workforce Roadmap for a Data Driven Economy. Global Journal of Flexible Systems Management
• Journal Article: M. Johnson, R. Jain, m. Brennan, E. Swartz, D. Silver, J. Paolini, S. Mamonov, C. Hill (2021). Developing Big Data and AI Workforce Roadmap for A Data Driven Economy. Global Institute of Flexible Systems Management
• Journal Article: G. Elias, R. Jain (2017). Assessing Systems Architecture: An Exploratory Framework. International Journal of Business Information Systems
• Journal Article: R. Jain, A. Chandrasekaran, G. Elias (2017). Pedagogical Research on Understanding and Misconceptions of System Design. International Journal of Industrial and Systems Engineering
• Conference Proceedings: A. Albizri, M. Johnson, R. Jain (2018). The Future of Business Analytics Education: Closing the Gap between Academia & Industry. 2018 DSI Annual Meeting Proceedings
• Journal Article: M. Johnson, A. Albizri, R. Jain (2020). Exploratory Analysis to Identify Concepts, Skills, Knowledge, & Tools to Educate Business Analytics Practitioners. Decision Sciences Journal of Innovative Education
• Journal Article: K. Pearlson, T. Gerth, C. Mauer, M. Sumner, R. Jain (2020). The 2019 SIM IT Issues and Trends Study: Emerging Research.
• Journal Article: A. Ray, P. Bala, R. Jain (2021). Utilizing emotion scores for improving classifier performance for predicting customer's intended ratings from social media posts. Benchmarking: An International Journal
• Journal Article: R. Jain (2021). An assessment of video viewership preference of Indian viewers. International Journal of Indian Culture and Business Management
• Conference Proceedings: E. Swartz, R. Jain, M. Johnson (2022). Out of Africa: Tracking Women as Digital Entrepreneurs in Africa South of the Sahara. Diana International Research Conference
• Journal Article: E. Swartz, P. Brennan-Tonetta, R. Jain, M. Johnson, S. Mamonov, M. Hale, J. Jayaraman (2022). In search of pedagogical approaches to teaching business ethics in the era of digital transformation. Journal of Big Data and Artificial Intelligence
• Journal Article: R. Jain, M. Johnson, A. Albizri, G. Elias (2022). An open system architecture framework for interoperability. International Journal of Business Information Systems
• Journal Article: Y. Masuda, S. Gagnon, A. Zimmermann, R. Jain (2022). ARCHITECTURE FOR DIGITAL TRANSFORMATION TOWARD IS LEADERSHIP EDUCATION: CHALLENGES AND EFFECTIVENESS.
• Journal Article: A. Ray, P. Bala, R. Jain (2022). How can topic-modelling of user-reviews reshape market surveys? Exploring factors influencing usage intention of e-learning services through a novel multi-method approach. International Journal of Business Information Systems
• Journal Article: A. Ray, P. Bala, R. Jain (2023). Assessing the factors influencing continued use of online-food-delivery services and the impact on health: a multi-group analysis. International Journal of Services and Operations Management
• Journal Article: Y. Masuda, Gagnon, St\'ephane, R. Jain, J. Angle (2023). Architecture Strategy and Business Technology Management for Digital Leaders.
• Conference Proceedings: Y. Masuda, R. Jain, A. Zimmermann, R. Schmidt, O. Nakamura, T. Toma (2023). Applying AIDAF for Digital Transformation Toward Ecosystem in Global Enterprise.
• Journal Article: G. Avirappattu, M. Daneshmand, M. Hale, M. Brennan-Tonetta, J. Samuel, R. Jain (2024). In Memory of Dr. David Belanger:(12/8/1944--11/18/2022). Journal of Big Data and Artificial Intelligence

Honors & Awards

• Robert Crooks Stanley Graduate Fellowship (2002-3), Stevens Institute of Technology ( )
• Best Paper Award, American Society for Engineering Education ( 2008)
• Alexander Crombie Humphreys Distinguished Associate Professor Award, Stevens Institute of Technology ( 2006)
• Outstanding Academic Achievement Award, Stevens Institute of Technology ( 1996)